We are looking for a customer advocate to help Mira customers and partners have great experiences with Mira’s augmented reality devices and software. Delivering technical support, training and guidance, the Customer Success Specialist role acts as a trusted advisor to our customers as they explore, deploy and promote Mira’s products across their sites.
You will collaborate with our experienced sales, technical and marketing teams. As you build customer relationships, you will learn what drives wearable technology at some of the world’s most advanced companies. The expertise and feedback you gain with customers will improve our products, services and teamwork. This role is primarily US-focused but will participate in several international customer interactions.
We are a mobile augmented reality company with a mission to enhance the way we interact with our technology and each other— starting in the workplace.
Our minimalist, untethered AR headset works seamlessly with your smartphone to allow users to engage in AR applications without the traditionally high barriers to entry.
Our robust software allows users to build custom checklists to ensure the highest compliance standards of safety and maintenance across any industry. With our Remote Expert and front facing camera, users can access partners and subject matter experts, live and hands free in their lenses. Until now your entire digital world has been constrained to screens; our Prism Pro headset removes those boundaries and brings your work to life.
Our company was founded by Ben Taft, Matt Stern, Montana Reed, and Evan Bovie, of whom were students from the inaugural class of USC’s Jimmy Iovine and Andre Young Academy. We are backed by Sequoia Capital, Salesforce CEO Marc Benioff, global music artist and tech investor will.i.am, and more. Our headquarters are based in Los Angeles, California.